Return & Exchange
It is our goal that you are completely satisfied with your Royal & Langnickel Beauty purchase. If you are, for any reason, not satisfied with your purchase please print and complete our online refund form, and include it in the box or envelope with your returned items for quick processing.
Refunds will be made to the original form of payment for returns received within 30 days from ship date.
Please allow 2 to 3 working days after we have received your returned merchandise for your credit to be processed.
Purchaser is responsible for all return shipping costs. Return shipping will only be reimbursed for shipment errors or defective goods. All returned merchandise must be in original condition, including all packaging materials. Damaged products and missing components will be subject to a restocking fee. Original shipping charges are not refundable.
Canceling your Order:
If you wish to cancel your order, please email customer service immediately at firstname.lastname@example.org. Please note: If your order has been processed and shipped, you will not be able to cancel your order.
Mystery boxes: please note that all sales of mystery boxes are final and selection is not guaranteed.